Knitwear Returns Policy - Wholesale OEM Terms & Conditions | AprilSu

Knitwear Returns Policy – OEM & Wholesale Buyers Guide

Our knitwear returns policy ensures that global brands and buyers sourcing knitwear from Wholesale April Su can shop with confidence. This knitwear returns policy applies to all our knitwear products, including sweaters, cardigans, knit dresses, hats, scarves, gloves, socks, and other knitted accessories. We aim to provide a clear, professional procedure for handling defective, incorrect, or damaged items, while maintaining high standards for OEM and ODM orders.

Under this knitwear returns policy, products must be returned in their original condition—unworn, unwashed, with all original tags attached. Items that have been altered, modified, or processed after delivery are not eligible for return or exchange. For custom-made orders, we provide a pre-shipment sample and a bulk goods inspection report for approval prior to shipping. Once approved and shipped, all custom-made orders are final and cannot be returned or exchanged. Additional shipping fees may apply for returns or exchanges, and customers should contact our Customer Service team at aprilsu.hs@gmail.com or info@aprilsu.com to arrange a return pickup.

This knitwear returns policy is designed to support buyers across Europe, Australia, Spanish-speaking regions, and the Middle East, ensuring smooth transactions for international bulk orders. By clearly outlining conditions for returns and replacements, our policy protects both brands and end clients, reinforcing trust in Wholesale April Su as a reliable partner for knitwear OEM and ODM projects. Following this process allows for efficient resolution of any issues while maintaining the integrity and quality of our knitted products.

Global buyers can rely on this knitwear returns policy to streamline order management, minimize disputes, and ensure that all returned or exchanged knitwear meets strict quality standards. By following these guidelines, Wholesale April Su provides consistent support and transparent service to all wholesale and private label customers.